Products
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- What kind of shoes do you sell?
We sell a wide variety of shoes for men, boys-kids, Women, girls-kids :
* Sneakers
* Boots
* Casual shoes
* Work shoes
* Outdoor shoes
* And more!
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- How do I find the right size for me?
To find the right size for you, please consult the size chart provided on each product page. Our size charts are based on Indian sizing. If you are unsure of your size, please contact our customer service team for assistance.
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- How do I care for my shoes?
To care for your shoes, please follow the care instructions provided on the product label. Some general tips for caring for your shoes include:
* Keeping your shoes clean and dry.
* Avoiding exposing your shoes to extreme temperatures.
* Storing your shoes in a cool, dry place.
* Using shoe trees to help your shoes maintain their shape.
Ordering and Shipping
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- How do I place an order?
To place an order, simply add the items you want to your cart and proceed to checkout. Once you’re at checkout, enter your shipping and payment information and complete your order.
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- What are your shipping rates?
We offer free shipping on all orders over ₹1499. For orders under ₹1499, we charge a flat shipping rate of ₹69.
Shipping Method |
Shipping Rate |
Delivery Time |
Standard Shipping |
Free on orders over ₹1499 |
5-7 business days |
Expedited Shipping |
₹130 |
2-3 business days |
Overnight Shipping |
₹250 |
1 business day |
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- When will I receive my order?
Orders are typically shipped within 1-2 business days of being placed. Shipping times vary depending on your location. You will receive a tracking number once your order has shipped so that you can track its progress.
Returns and Exchanges
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- Can I return or exchange my order?
Yes, you can return or exchange your order We accepts returns and exchanges within 7 days of purchase. And depending on the product to product, it will be mentioned in every product. Returned and exchange products must be in new and unused condition. There should be a clear and proper video of opening the parcel and there should not be any cut and pause in the video. To return or exchange a product, please contact Company for a return authorization number (RAN). Please note that you are responsible for the shipping cost of returned products.
Please include your RAN on the outside of the package. Return shipping costs are the responsibility of the customer.
Payment
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- What payment methods do you accept?
We accept all major credit cards, Debit card, Net Banking as well as Phonepe, Paytm, and others UPI.
Customer Service
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- How do I contact customer service?
You can contact customer service by email, phone. Our customer service team is available Monday-Friday from 9am-5pm.
Other FAQs
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- Do you have a loyalty program?
Not now but maybe later.
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- Do you offer international shipping?
Yes, we offer international shipping to a select number of countries. Please visit our international shipping page for more information.
Tax Policy
What is your tax policy for shoes in India?
The GST rate for footwear in India is 18%. This means that you will need to pay 18% GST on the total value of your order, including shipping and handling charges.
How is GST calculated?
GST is calculated on the total value of your order, including shipping and handling charges. For example, if you order a pair of shoes for ₹1,000 and the shipping charge is ₹100, you will need to pay ₹180 in GST.
How do I pay GST?
GST will be automatically added to your order total at checkout. You can pay GST using any of our accepted payment methods.
Do I need to provide a GST number?
No, you do not need to provide a GST number to place an order. However, if you are a registered GST taxpayer, you may be able to claim input tax credit on the GST you pay on your order.
Do you have any questions about our tax policy?
Please contact our customer service team if you have any questions about our tax policy. We are happy to help.
Additional Information
Please note that the GST rate for footwear is subject to change at any time. We recommend that you check the latest GST rates before placing your order.
You can also find more information about GST on the website of the Central Board of Indirect Taxes and Customs (CBIC): https://www.cbic.gov.in
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- Do you offer gift wrapping?
Not now but maybe later.
Additional FAQs
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- What is your return policy?
Company accepts returns and exchanges within 7 days of purchase. And depending on the product to product, it will be mentioned in every product. Returned products must be in new and unused condition. There should be a clear and proper video of opening the parcel and there should not be any cut and pause in the video. To return or exchange a product, please contact Company for a return authorization number (RAN). Please note that you are responsible for the shipping cost of returned products. Once you have received a RAN, please package the item securely and ship it back to us. We will refund your purchase price minus the cost of shipping.
Return Exceptions
The following items are not eligible for return:
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- Items that have been worn or used
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- Items that have been damaged
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- Items that are personalized or made to order
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- Final sale items
Questions
If you have any questions about orders or returns, please contact us at admin@stylofootwear.shop or (+91) 7407170777 or (+91) 7602040737
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- What is your price match policy?
We will match the price of any identical item that you find advertised from a competitor within 7 days of purchase. To request a price match, please contact our customer service team with proof of the lower price.
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- What is your satisfaction guarantee?
We are committed to your satisfaction. If you are not happy with your purchase for any reason, please contact our customer service team at admin@stylofootwear.shop or (+91) 7407170777 or (+91) 7602040737. within 7 days of purchase for a full refund or exchange.
We hope this FAQ page has answered all of your
Additional FAQs
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- What is your order cancellation policy?
You can cancel your order at any time before it has shipped. To cancel an order, please contact our customer service team at admin@stylofootwear.shop or (+91) 7407170777 or (+91) 7602040737. If your order has already shipped, you may need to return it for a refund.
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- What is your backorder policy?
If an item is out of stock, you may be able to place a backorder. Backordered items will ship as soon as they are available. You will receive an email notification when your backordered item ships.
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- What is your warranty policy?
Not now but maybe later
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- How do I redeem my loyalty points?
Not now but maybe later
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- How do I update my account information?
To update your account information, simply sign in to your account and go to the “My Account” page. From there, you can edit your contact information, shipping address, and billing information.
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- How do I unsubscribe from your email list?
To unsubscribe from our email list, click on the unsubscribe link at the bottom of any of our emails.
We hope this FAQ page has answered all of your questions about our website. If you have any other questions, please don’t hesitate to contact us.